Forums Erbium Lasers General Erbium Discussion Waterlase handpiece problem

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  • #6729 Reply

    Swpmn
    Spectator

    Mickey:

    Unfortunately the mirrors on the Waterlase do burn out and need refurbishing or replacement. Repair fee you mentioned seems awfully expensive to me but then I’m not a laser manufacturer.

    Like you said, a full service contract on the Waterlase that does not cover the optical fiber has questionable value. The company tried that with me once and I just said NO. Maintenance fees on these instruments sometimes make me question the real Return On Investment.

    So, my post is probably of no value but at least there are others out there that feel your pain.

    Best Wishes,

    Al

    #6727 Reply

    mickey frankl
    Spectator

    I think Biolase sould offer a service contrsct that includes the fibre and the mirror heads because obveously they have a problem compared to other non companies

    Thanks Al for your support

    #6730 Reply

    Swpmn
    Spectator
    QUOTE
    I think Biolase sould offer a service contrsct that includes the fibre and the mirror heads

    Mickey:

    I am in complete agreement.

    Al

    #6728 Reply

    whitertth
    Spectator

    Mickey,
    I t is much less here in the US… Sounds expensive to me..

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