Shawn,

I see what the problem is here. Apparently not only is my staff not intelligent or motivated enough to utilize the software, BUT, we also do not care for our patients.

Ok, it is so much clearer now. You know what I like – rediculous anecdotal stories about completely unrelated issues used to cloud and confuse the issue. Great.

Chuck. I want my money back. Seriously. Now.
Call me – 585-350-8174. If you have the guts.

Suresh
http://www.RochesterPerio.com

Guys, I don’t think you’ll see Chuck T back here.
I sent him the following on June 2nd-

Hi Chuck,
I received your complaint that was sent to the moderator and while I may not have used the same tone as some of the posters you have not indicated in anyway that you will try and help them solve their complaints about IPS. I believe if you do so (even if IPS has done everything correctly) it will do more to help with IPS’s online image and result in toned down posts.

Why not ask the posters for a specific case they had difficulty with and walk them thru it in the forum? It would allow others to see you’re here for more than a sales pitch and also may help others to learn the proper submission procedures or where the most common errors occur.
Hope that helps as I always intended LDF to be more of a university type setting rather than a bar room like Dental Town.

His response- please remove ChuckT from blog
followed by a PM, which if he permits I will share.